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BlueHost has multiple 24/7 customer service platforms, including phone, email, and live chat. Bluehost’s help services are split into three departments — Sales, Tech Support, and Account Management — which are each further broken down into more specialized subdivisions. And if you want to avoid phone trees, you can easily call directly into the relevant divisions: It provides not one, but seven different contact numbers. New customer questions? There’s an extension for that. Questions about a plan? There’s an extension for that, too. And that’s in addition to BlueHost’s live chat and ticketed support system.
Shared hosting is web hosting in which the provider houses multiple sites on a single server. For example, Site A shares the same server with Site B, Site C, Site D, and Site E. The upside is that the multiple sites share the server cost, so shared web hosting is generally very inexpensive. In fact, you can find an option for less than $10 per month.