Whether you're a seasoned internet veteran or just learning how to build your first website, HostGator has staff there to help you every step of the way and every second of the day. The website hosting service has three web options. Choose between the Hatchling, the Baby, and the Business plan. Each one has offerings that are slightly different from the others, and we'll break down what you need to know:
You can also host your website on WordPress.com, but that's different from the kind of hosting mentioned above. WordPress.com uses the same code from WordPress.org, but it hides the server code and handles the hosting for you. In that sense, it resembles entries in our online site builder roundup. It's a simpler but less flexible and customizable way to approach WordPress hosting. It's definitely easier, but if you want to tinker and adjust and optimize every aspect of your site, it might not be for you.
In terms of other fees, we found that domain registration is a common addition. Many companies will provide you with a free domain name for the first year, but then it's usually around $15 per year after that. A lot of web hosting companies will also try to advertise add-ons on their checkout page. These are for "enhanced performance" or additional security features. We couldn't gauge the value of these add-ons, so it may be worth it to talk with a company's sales team to understand exactly what's included in these add-ons.
GlowHost had the best customer service of any web hosting company we tested, endearing itself by responding to our emailed list of questions with detailed and thoughtful answers within an hour. As we sent more questions its way, by email and phone, GlowHost continued to impress with friendly and courteous conversation (although we’re pretty sure its live chat relies on a bot).
We took these four companies and took an even deeper look into their services. We interacted with each company's sales team via live chat and email. This gave us a deeper look into their service offering and allowed us to test the company's customer service offering. These four companies withstood each round of our research and stood out as the best companies we reviewed. They all had impeccable customer service, and a web hosting offering that's ideal for small businesses looking for services in the defined use case.
InMotion Hosting not only has a great service offering, it was also one of the most transparent companies we reviewed. It's been providing hosting services for 15 years. It offers shared hosting, VPS hosting, dedicated servers, WordPress hosting, reseller hosting and managed hosting. Its wide-range of service offerings and plans mean there's an option for any small business, regardless of the type. It's shared hosting plans also come with a solid security offering. For these reasons, InMotion earned our best pick for best web hosting service for small business in 2018.
If you’re actually looking for super high quality managed WordPress hosting for the UK, WP Engine is what you need! They are the market leader when it comes to hosting WordPress sites, and with good reason (though are a tad expensive). They have an in-house custom built caching system to serve pages super-fast (called EverCache), and combined with their CDN, they are the fastest WordPress hosting company around!
As with Bluehost, GreenGeeks also offers a variety of support options by phone and online. However, its response times aren’t as quick as Bluehost’s. The company's phone lines are only open Monday to Friday 9am – midnight and Saturday to Sunday 9am – 8pm and the expected response time for its emails is 15-20 minutes. Similarly, its live chat claims to be 24/7, but we were told agents were unavailable several times while trying it. Still, if you can tolerate a short wait, GreenGeeks does offer solid customer service once it gets back to you.
SSL (Secure Sockets Layer) encryption is the “s” in “https://” that gives your website its green browser padlock. It’s an absolute necessity for websites that deal with any sort of sensitive information, whether it’s credit card numbers or usernames and passwords. But it’s important beyond that, too: Google considers security as a factor for ranking, which means opting for SSL encryption doesn’t just ensure your visitors’ browsing actions can’t be seen by a nefarious third-party, it might also increase your site’s position in search results.
Starting low, you will get a solid hosting solution for your single page with StartUp. With 10 GB of web space and up to 10,000 monthly visits, your freshly crafted website or a small existing page get all the crucial hosting features. Your data is stored on SSD drivers to achieve the fastest loading speeds possible. Free site transfer and setup, free daily backups and even free SSLs, all this is what comes with the StartUp.
You gain the most web-building functionality if you create a self-hosted site. This typically involves transfering the free WordPress CMS to server or signing up for a web host's optimized WordPress plan. With an optimized plan, the host automatically handles backend stuff, so you don't have to worry about updating the plug-ins and CMS, and enabling automatic backups. In these instances, the WordPress environment typically comes pre-installed on the server.