When you sign up for SiteGround, you get a proactive chat from a live agent offering to call you, inquiring if you need any help setting everything up. Customer support includes tutorials, live chat, tickets, and phone calls. All are available 24/7 – and when you call on a Saturday night and get connected to an agent in 10 seconds, you know you’re getting your money’s worth.
Shared hosting is web hosting in which the provider houses multiple sites on a single server. For example, Site A shares the same server with Site B, Site C, Site D, and Site E. The upside is that the multiple sites share the server cost, so shared web hosting is generally very inexpensive. In fact, you can find an option for less than $10 per month.