BlueHost has multiple 24/7 customer service platforms, including phone, email, and live chat. Bluehost’s help services are split into three departments — Sales, Tech Support, and Account Management — which are each further broken down into more specialized subdivisions. And if you want to avoid phone trees, you can easily call directly into the relevant divisions: It provides not one, but seven different contact numbers. New customer questions? There’s an extension for that. Questions about a plan? There’s an extension for that, too. And that’s in addition to BlueHost’s live chat and ticketed support system.
A good web host will grow with your website over time: that means it’s best to go for tiered service options that allow you to toggle your price and features as your site develops. Even if you start off on the cheapest plan, it’s good to have the convenience of levelling up with the same host rather than needing to start from scratch with a new company and contract when your website takes off.
Promotional pricing: Another common tactic web hosting companies use is providing promotional pricing on their website. They often depict the current prices as slashed amounts – sometimes at rates up to 50 percent off. Usually this promotional pricing comes with some conditions. Some companies will only give you the rate if you commit to a long-term contract of three years, for example. Others will provide you with the promotional pricing for the first year only.
SiteGround is a highly regarded web hosting provider that offers web hosting, reseller hosting, cloud hosting, and dedicated hosting. The provider has data centers in Asia, Europe, and US to provide location-specific services. SiteGround employs maximum security and top-notch failsafes for power outages to ensure optimal services at all times. Equipped with advanced Linux technology built to remain stable in the midst of traffic spikes, SiteGround promises a 99.99% uptime,
For more than a decade, Jeffrey L. Wilson has penned gadget- and video game-related nerd-copy for a variety of publications, including 1UP, 2D-X, The Cask, Laptop, LifeStyler, Parenting, Sync, Wise Bread, and WWE. He now brings his knowledge and skillset to PCMag as Senior Analyst. When he isn't staring at a monitor (or two) and churning out web... See Full Bio
Linux is the most commonly-used operating system for web hosting in the world, and Linux servers are a popular choice for many websites and applications. It is the industry-standard operating system, and in fact, one of the most popular groups of applications used to back websites is commonly referred to as LAMP, which stands for Linux, Apache (a web server), MySQL (a database), and PHP.
We looked for hosts that made it easy for shoppers to compare services by clearly listing service tiers, the differences between those tiers, and how much we could expect to pay for each. Companies were dinged for being misleading. For example, the incredibly low prices advertised on the front page were sometimes only an option if you signed up for a company’s longest-term contract, and some companies also tacked on a “setup fee” if you signed up for just a month-long contract. Other companies advertised special features that weren’t revealed to cost extra until we’d already signed up.
If you're not sure of the type of hosting your business needs, you might want to start small, with shared Web hosting. You can always graduate to a more robust, feature-rich package of, say, VPS hosting or even dedicated hosting in the future. Unfortunately, some hosts don't offer all hosting types. Consider how much you expect to grow your website, and how soon, before you commit to anything longer than a one-year plan. It's worth spending the time up front to make sure that the host you select with is able to provide the growth you envision for your site, as switching web hosting providers midstream is not a trivial undertaking.
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