The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the Internet. This is different from measuring the uptime of a system. Uptime refers to the system itself being online. Uptime does not take into account being able to reach it as in the event of a network outage.[citation needed] A hosting provider’s Service Level Agreement (SLA) may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative.[11] Not all providers release uptime statistics.[12] Most hosting providers will guarantee at least 99.9% uptime which will allow for 43m of downtime per month, or 8h 45m of downtime per year.
We were impressed by multiple 24/7 customer support options, including phone, web, and ticket-based help. Bluehost’s help services are broken into three departments — Sales, Tech Support, and Account Management — which are each further broken down into up to eight subdivisions for more specialized assistance. Along with its 24/7 customer service lines, Bluehost also has a 24/7 live chat option.
If you’re using a business credit card to place your order, the wait can be longer. We found that some companies needed additional information to verify our identity: discrepancies between your name and the card name can raise red flags for fraud. Usually, you’ll need to make a phone call to the company’s billing department and provide a scan of a government-issued ID to straighten things out.

There’s no denying the fact that demand causes supply. This rule can be applied to the world of web hosting as well. Because of its growing popularity, dozens of web hosting appear daily. However, it doesn’t mean that all of them are worth your trust. When you pick a web hosting, you need to make sure it is reliable and capable of helping you reach your goals. Before you get to our TOP 10 list, take a look at InmotionHosting.com, one of the most reputable web hosting providers based on their historical customer reviews and growth insights. Our absolute winner.
All of this infrastructure has been built out to support the a wide range of hosting services. The family-owned company gains points for understanding the importance of transaction security by offering free AutoSSL and Let's Encrypt SSL encryption for its plans. While the company offers sophisticated services for technically strong clients, it also has a Weebly web builder option to get you up and running quickly. 

Web hosting is the service that helps you get your website online so you have an online presence. The web hosting service is actually what is needed to store the content found on your website. It's the place where all of your images, databases, videos and other pieces of your website are stored. While you will also need a domain name for your website, please note that domain name registration and web hosting are actually two different services. The good news is that you can actually register your name with A2 Hosting as well as host your website for ultimate convenience!
If you need the power of a server but you don’t need the additional flexibility of a server, Business Hosting may be right for you. If you need the flexibility of a VPS or Dedicated Server, but you are not able to manage the server on your own, make sure that you select the Fully-Managed option when you purchase your server. A Fully-managed server lets our experienced professionals act as your personal server administrators.
Ranking 10th on our top 20 cheapest web hosting sites list is PlotHost. This provider mainly offers shared hosting and reseller hosting plans, with the company aiming to serve VPS hosting and dedicated packages in the future. With this platform, users have access to cPanel, making it easy to navigate and manage your data. Users can create as many cPanel accounts as they please with the hosting reseller plans. Its cPanel and WHM comes included with a Softaculous add-on, allowing you to one-click install over 400 scripts needed for your website operations.
WebHostingHub comes included with a premium website builder called BoldGrid, which provides you with an easy drag-and-drop experience for creating a professional-looking website fit for your industry, with numerous sample content in demos being available for your perusal.  All content you need is already installed in BoldGrid while providing you with 100% ownership of the source code.
All of this infrastructure has been built out to support the a wide range of hosting services. The family-owned company gains points for understanding the importance of transaction security by offering free AutoSSL and Let's Encrypt SSL encryption for its plans. While the company offers sophisticated services for technically strong clients, it also has a Weebly web builder option to get you up and running quickly. 
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.
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