The best companies will provide a full suite of features for your business and solid customer support. These features include hosting multiple domains and subdomains, MySQL database integration, open-source coding platforms like Ruby on Rails, Perl or PHP 5, and business email hosting. You should also look out for customer support in the form of live chat, phone and email support. Overall, the web hosting industry provides way more than just a server to host your website on. Treat each web hosting solution as a full-scale service with multiple different features and plans.
Right alongside awesome support and blazing fast server speeds, we understand that you're also looking for a web host that you can depend on. At A2 Hosting, we understand that there's nothing more frustrating than server downtime. When your website is down, it means that your visitors can't read your content and most importantly they can't purchase from your site. It's a total loss of opportunity as well as a waste of your time and hard work. We understand! That's why we hand pick our engineers and use the best hardware, networks, data centers, software and techniques to ensure our servers run at optimal performance. At the end of the day we want you to sleep easy knowing you made the right decision choosing A2 Hosting for all of your web hosting needs and that your business is in trusty hands. That's why each of our accounts include our 99.9% Uptime Commitment.
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a solution for almost everyone at HostGator.
As with Bluehost, GreenGeeks also offers a variety of support options by phone and online. However, its response times aren’t as quick as Bluehost’s. The company's phone lines are only open Monday to Friday 9am – midnight and Saturday to Sunday 9am – 8pm and the expected response time for its emails is 15-20 minutes. Similarly, its live chat claims to be 24/7, but we were told agents were unavailable several times while trying it. Still, if you can tolerate a short wait, GreenGeeks does offer solid customer service once it gets back to you.
Another thing to consider is bandwidth and storage constraints. If you're launching a business site and expecting it to grow quickly, you want a package that offers a substantial amount of bandwidth. Oftentimes, storage isn't as big a concern though, unless you're uploading many high resolution images to advertise your products. Don't get enticed by a service that offers more than you could ever possibly need. It might be false economy.
Hostinger is a VPS and cloud hosting provider that focuses on three key aspects: server stability, fast performance, and great customer support, all of which are available at a budget price. Both its shared hosting and VPS services are optimized for WordPress, with its powerful SSD storage capable of boosting your website speeds. Its yearly plans comes with daily/weekly backups to keep your data safe and sound at all times.
All of our top picks include most add-ons for free, like daily backups and basic SSL encryption. But it’s worth paying the extra $10 a year for private domain registration. This keeps your personal information out of the internet’s required registration database, WHOIS. Instead of listing your phone and address, your server will list a proxy, so you won’t have to contend with spam calls to your real phone number. (One tester from our original review on web hosting, published in 2016, has only just recently stopped receiving daily telemarketing calls — almost two years later.)
Unless otherwise indicated, we focused primarily on shared hosting plans in our reviews. The shared hosting plans are the most common for small and medium-sized businesses looking for quick, cheap hosting services. Some companies specialize only in WordPress hosting, so we reviewed their WordPress hosting plans. We also found that cloud hosting is a viable avenue for medium-sized businesses, so we analyzed a few cloud offerings and offered a best pick under that use case as well.
Once you choose your provider, it's time for you to open an account with the monthly plan that fits your needs. If you still have questions about which plan is suitable for you, call their customer support staff and have them assist you through the registration process. Companies will generally charge a credit card on a monthly basis, however, some companies will also offer discounts for paying a yearly payment at once.
1&1 Web Hosting's security offering is unmatched by competitors. It's one of the few companies we reviewed that provides the same level of security on all its plans. Most companies tier their security plans, so the most expensive plan holder have the highest levels of security. 1&1 brings the same level of heightened security to all its plan holders. It offers SSL wildcard certifications, daily backups, data recovery services, DDoS protection, geo-redundancy and redundant network connectivity. This level of security means your business will always be protected. For these reasons, 1&1 earned our best pick for most secure web hosting company in 2018.
I was extremely impressed with Tom’s efficiency and professional demeanour while developing my latest website. The entire process was completed as quickly as I could provide the content. Tom was able to edit the site with me in one sitting and activate it immediately. I’m happy to recommend Tom as a person of high skill, integrity and professionalism.
Many web hosts offer limited features in their starter packages and then expand the offerings (sometimes tremendously) for higher-tier plans. Read the small print to make sure the plan you are selecting offers what you need. If you need a site builder application to design your website, make sure that the low-cost web host you are picking actually comes with a site builder. Many of them require you to pay for the builder as a separate add-on. Website builders usually don't cost a lot of money, but if you can find a web host that includes one for free, that's money in your pocket. And, if it's integrated with your hosting service, you're more likely to have a smooth, supported experience.