Migration or transfer services are often free or offered at a reasonable fee. These services help move your existing site to the new hosting provider. They can save a huge amount of hassle. Just remember that the migration process is often automated, and may fit in with the host's processes and needs rather than yours. Not everything may migrate, and you may find the organization of the newly migrated site makes for harder maintenance in the long run.
MangoMatter created a book review site for The Children's Book Council, a not for profit that promotes Australian children's books. Tom was helpful and engaged from the initial idea to the finished product. He gave us some very good suggestions and helped us along the way. He provided excellent training so we could manage the site ourselves and his ongoing tech assistance has been invaluable. We would highly recommend MangoMatter.
We took these four companies and took an even deeper look into their services. We interacted with each company's sales team via live chat and email. This gave us a deeper look into their service offering and allowed us to test the company's customer service offering. These four companies withstood each round of our research and stood out as the best companies we reviewed. They all had impeccable customer service, and a web hosting offering that's ideal for small businesses looking for services in the defined use case.
There are quite a lot of different web hosting providers in the UK, and the choice that is going to serve you and your website the best will have a lot to do with the type of site you’re looking to host, the purpose of that website, and the traffic you anticipate it generating. So aside from our web hosting reviews above, we’ve also gathered everything you need to know about how to create your own web hosting comparison for the UK.
Alexandra Leslie’s interest in website administration was sparked in her teens, priming her for a fast-paced career in managing, building, and contributing to online brands, including HostingAdvice, Forbes, and the blogs of prominent hosting providers. She brings to the table firsthand experience in reviewing web hosts, perfecting website design, optimizing content, and walking site owners through the steps that add up to a successful online presence. Today, she combines her extensive writing experience with technical understanding to unpack some of the most complex topics that daunt novice website owners, as well as the subjects that excite veteran technologists within the HostingAdvice readership.
Chances are, you fall on one end of the spectrum or the other. If you don’t need much support and can handle the responsibility on your own, you can probably cut costs by choosing an option that doesn’t offer much support. If you’ll need that done for you, however, look for a reliable support team that can handle everything you’ll need it to. (And prepare to pay for the support.)
HostFav has various cloud-based solutions intended to provide you with a fast and reliable website hosting, offering Cloud VPS Linux LXC and Cloud VPS for both Windows and Linux. This provider guarantees 99% uptime, allowing you to have interruption-free operations. This is complemented by HostFav’s virtual environment for storage redundancy, RAID disk storage for data redundancy, secure and scalable environments, and various SSL certificates to protect sensitive data from being hijacked by malicious parties. Regardless of chosen package and hosting plan, you can benefit from excellent customer support accessible by live chat, email, or phone.
Their 24/7 support obviously specializes in WordPress, enabling them to fix any issue without a hitch. On top of that, they also take care of any WordPress core updates so you don’t have to worry about it. And when it’s a major update, they actually test the site first before updating to be sure nothing breaks, top notch service. They also have live real-time threat detection, actively block DDOS attacks, and they’ll even fix your site for free if it does get hacked…
The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the Internet. This is different from measuring the uptime of a system. Uptime refers to the system itself being online. Uptime does not take into account being able to reach it as in the event of a network outage. A hosting provider’s Service Level Agreement (SLA) may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative. Not all providers release uptime statistics. Most hosting providers will guarantee at least 99.9% uptime which will allow for 43m of downtime per month, or 8h 45m of downtime per year.
A dedicated IP address (the number that locates your website within a network) isn’t necessary for domain owners who are just starting out, but it’s worth considering. There’s nothing inherently wrong with sharing an IP address but it can lead to consequences beyond your control. For example, if one of the websites on your shared server sends spam emails or engages in other illicit behavior, that website’s IP address may be blocked from other sites or services. The firewall used to block the IP won’t be able to distinguish between the offending site and yours and you’ll be blacklisted (at least temporarily) from sending emails, too.
Hostgator rolls out the red carpet for its new customers with unlimited bandwidth, unlimited disk space, tons of easy to install site templates, and an uptime guarantee, all starting at $3.96/mo for their most affordable plans. Even their low-end plans feature unlimited email, 1-click installs, and a $100 Google Adwords credit for all of your customer-building needs. Choose the plan that works for you, and the longer you sign up for the bigger discount you get on your monthly hosting bill. You can check out all of Hostgator’s plans here.
FastComet’s customer service was good, but uneven. It’s one of only six companies who responded to our email inquiry, responding to all of our questions within an hour, and we had a pleasant time using the live chat. But when we called, FastComet’s phone rep struggled to communicate, took a long time to respond to our questions and, at one point, inexplicably began listing off different types of domain names (there are many and we hadn’t asked). Although the rep was friendly and eager to help, we ended up cutting the call short and turning to the site’s email support, live chat, and knowledge base instead, all of which are superb. If phone-based customer service is your top priority, we’d suggest GlowHost.
You can also host your website on WordPress.com, but that's different from the kind of hosting mentioned above. WordPress.com uses the same code from WordPress.org, but it hides the server code and handles the hosting for you. In that sense, it resembles entries in our online site builder roundup. It's a simpler but less flexible and customizable way to approach WordPress hosting. It's definitely easier, but if you want to tinker and adjust and optimize every aspect of your site, it might not be for you.