If you cancel within 30 days and your plan includes a free domain, Bluehost will deduct a non-refundable domain fee of 15.99 from your refund. This not only covers our costs, but ensures that you won't lose your domain name. You may transfer it to another registrar or simply point it elsewhere at your convenience. Please note newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. You retain ownership of your domain until the end of its registration period unless you renew it.
Migration or transfer services are often free or offered at a reasonable fee. These services help move your existing site to the new hosting provider. They can save a huge amount of hassle. Just remember that the migration process is often automated, and may fit in with the host's processes and needs rather than yours. Not everything may migrate, and you may find the organization of the newly migrated site makes for harder maintenance in the long run.
The support agents at Bluehost may be knowledgeable, helpful, kind, and available at all hours, but they won’t help you unless you give them the last four characters of your password. This is a bizarre and backward policy that exposes users to would-be hackers and phishers posing as customer service in hopes of stealing their account information. This would have knocked Bluehost out of the running if it didn’t offer an alternative. Fortunately, it does; security-conscious users can opt to set up a special PIN to use in lieu of revealing sensitive data. We fully recommend taking this step if you choose Bluehost as your service provider.
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HostGator has been around for a loooooong time, in that time, they’ve gone from good to bad, back to decent again. They’re cheap as chips, but you’ll feel it in the quality of their services, support, and security. We’ve had multiple sites hacked on their servers, all having similar themes and plugins to other sites on different hosts, and they didn’t get hacked.
On a shared server, your site is vulnerable to the company it keeps. A bad 'neighborhood' may result in your shared IP being blacklisted, and that could result in your sent emails being filed into spam folders. You can guard against this by using a VPS or dedicated server, or using a third party email service that is separate to your hosting service.
The first step in building your online presence is finding a web host, the company that will store your website's files on its servers and deliver them to your readers' and customers' browsers. Web hosting services offer varying amounts of monthly data transfers, storage, email, and other features. Even how you pay (month-to-month payments vs. annual payments) can be radically different, too, so taking the time to plot exactly what your company needs for online success is essential. Many of these companies also offer reseller hosting services, which let you go into business for yourself, offering hosting to your own customers without requiring you to spin up your own servers.