Some hosts charge extra for the tools you might use to design your website. Other hosts require you to commit to a three-year hosting agreement in order to get that low per-month price. Or the price is an introductory one, and after a month, you will revert to a higher price. Until you know what features you need and how quickly you plan to grow, don't commit to annual plans.
GlowHost had the best customer service of any web hosting company we tested, endearing itself by responding to our emailed list of questions with detailed and thoughtful answers within an hour. As we sent more questions its way, by email and phone, GlowHost continued to impress with friendly and courteous conversation (although we’re pretty sure its live chat relies on a bot).
You gain the most web-building functionality if you create a self-hosted site. This typically involves transfering the free WordPress CMS to server or signing up for a web host's optimized WordPress plan. With an optimized plan, the host automatically handles backend stuff, so you don't have to worry about updating the plug-ins and CMS, and enabling automatic backups. In these instances, the WordPress environment typically comes pre-installed on the server.