There are a lot of web hosting companies – we started by analyzing over 40 companies – so it can be difficult to wade through the pages of service details to determine which companies provide the best services. In a space where it can be easy for companies to hide behind terminology and faulty promises, it can be hard to differentiate the service that will keep your business's website humming from the one that could drive customers away because of slow load times.
If you've ever been worried about the tremendous amount of power large data centers consume, you might want to sign up with Green Geeks. The "green" in the company's name reflects the Green Geeks' commitment to the environment. It purchases three times the energy it actually uses in wind energy credits, essentially putting energy back into the economy. The company does this through a form of renewable energy certificates, which, while a bit complicated, means that it's not just energy neutral, i's actually helping fuel the green energy economy.
GoDaddy provides several cloud hosting packages to meet your small business needs. In addition to its domain registration services, GoDaddy offers a complete email marketing software solution. The software has a host of features: a drag-and-drop email composer; automatic removal of bad addresses, duplicates, and unsubscribes; and integration with Facebook, Google Analytics, and Etsy.
Now that you know what type of web host you’re looking for, you’ll want to examine each option for the features you need (we use the same factors in our other top hosting lists like best website hosting Australia, top hosting in Canada, best web hosting Singapore, best NZ hosting, best web hosting India, UK web hosting & best hosting Ireland). Ranking the following aspects as far as what’s most important to you will narrow down your search to the companies that offer the right package for you.
Typically, once you have signed up to your chosen hosting service, you will be given the information you need in order to log into your website's control panel. This can be used to manage certain aspects of your site. You should also expect to receive promptly the additional services which were promised, such as a domain, email account, website builder etc.
At FatCow, we understand that it takes more than impressive technology to be a top host; it takes a great team of people. Over the years, the Moo Crew, FatCow's customer support team, has developed a reputation in the industry for going the extra mile for customers. The Moo Crew is available 24x7, 365 days a year and can be reached via phone, email or online chat.
If you are an individual professional, a creative or a job seeker who plans to attract employers with an online CV, hosting for a personal website comes down to the very basic needs. For one site, 1&1 Hosting has a special deal ready to realize your website. In case you are not someone who plans to invest a whole bunch into paid marketing to see instant results, the fundamentals are more than enough.
The drawback of shared hosting is that if the hosting company shares too few servers between too many clients, then your site could become dramatically slow. This can be acceptable to some level if your primary concern is price (see our cheap hosting page). However, studies have shown that if your home page takes more than 10 seconds to load, visitors will start to abandon your site. On this top 10, we restricted our selection to companies capable of delivering professional speed & quality hosting services.
You may not be sure which plan to get started with. The good news is that our plans are completely scalable. That means that as your website grows, so can your hosting plan. Our team can help seamlessly move your sites and account into a higher resource Shared Hosting plan if you outgrow your existing plan. And if you happen to outgrow your Shared Hosting package, we'll even help move you into one of our VPS Hosting or Dedicated Server solutions. The good news is that you can stick with A2 Hosting for the entire live cycle of your website. We're excited to grow with you!
The Support Suite includes eHost's top-level customer service. They answer most support calls in under 2 minutes. They are available 24/7 via phone, email, and web chat. They also include online tutorials to help you learn how to use the hosting platform if you aren't familiar already. These are a lot of extras that you don't always find with a shared hosting service.
InMotion provides fast, reliable and affordable web hosting. All plans include fast SSD disk drives, cPanel for easy server management, a free domain, and a 1-click installer for 400+ applications. Unlike most other companies, the InMotion support team is based in the US, which means much higher quality than you may be used to from your current hosting provider.
We took these four companies and took an even deeper look into their services. We interacted with each company's sales team via live chat and email. This gave us a deeper look into their service offering and allowed us to test the company's customer service offering. These four companies withstood each round of our research and stood out as the best companies we reviewed. They all had impeccable customer service, and a web hosting offering that's ideal for small businesses looking for services in the defined use case.
GlowHost had the best customer service of any web hosting company we tested, endearing itself by responding to our emailed list of questions with detailed and thoughtful answers within an hour. As we sent more questions its way, by email and phone, GlowHost continued to impress with friendly and courteous conversation (although we’re pretty sure its live chat relies on a bot).
Believe it or not, the location of your server still matters. Consider where the users are that are going to be trying to access your website, and your ideal server would be the one located closest to that point that has reasonable powerful. If the closest server is significantly underpowered, you’d be doing yourself a favour to use one a bit further away. It really doesn’t matter if you’re looking for city-specific services like web hosting in London, Birmingham, or Leeds… the speed difference will be negligible as long as the server is close-ish, or in, the UK (both SiteGround and A2 Hosting have servers world-wide).
Many web hosts offer limited features in their starter packages and then expand the offerings (sometimes tremendously) for higher-tier plans. Read the small print to make sure the plan you are selecting offers what you need. If you need a site builder application to design your website, make sure that the low-cost web host you are picking actually comes with a site builder. Many of them require you to pay for the builder as a separate add-on. Website builders usually don't cost a lot of money, but if you can find a web host that includes one for free, that's money in your pocket. And, if it's integrated with your hosting service, you're more likely to have a smooth, supported experience.