The drawback of shared hosting is that if the hosting company shares too few servers between too many clients, then your site could become dramatically slow. This can be acceptable to some level if your primary concern is price (see our cheap hosting page). However, studies have shown that if your home page takes more than 10 seconds to load, visitors will start to abandon your site. On this top 10, we restricted our selection to companies capable of delivering professional speed & quality hosting services.
As with Bluehost, GreenGeeks also offers a variety of support options by phone and online. However, its response times aren’t as quick as Bluehost’s. The company's phone lines are only open Monday to Friday 9am – midnight and Saturday to Sunday 9am – 8pm and the expected response time for its emails is 15-20 minutes. Similarly, its live chat claims to be 24/7, but we were told agents were unavailable several times while trying it. Still, if you can tolerate a short wait, GreenGeeks does offer solid customer service once it gets back to you.
Starting from scratch with Hostwinds is pretty easy since the site uses an integrated online interface, which pretty much means you can create and edit your website straight from your favorite browser. You can also install hundreds of popular applications in just one step, saving you lots of time. Or, if you want to transfer your website from another server, the experts at Hostwinds can help you seamlessly do that.
If industry-leading uptime and rapid-scalability are your two biggest concerns, cloud hosting might be just what you're looking for. Cloud hosting will get you access to a cluster of servers from which you can quickly provision resources when you need them. Along with having enough separation from unruly neighbors, your application should be kept safe. VPS and Cloud services are sometimes combined into a hybrid service called Cloud VPS or Scalable VPS.