As with Bluehost, GreenGeeks also offers a variety of support options by phone and online. However, its response times aren’t as quick as Bluehost’s. The company's phone lines are only open Monday to Friday 9am – midnight and Saturday to Sunday 9am – 8pm and the expected response time for its emails is 15-20 minutes. Similarly, its live chat claims to be 24/7, but we were told agents were unavailable several times while trying it. Still, if you can tolerate a short wait, GreenGeeks does offer solid customer service once it gets back to you.
One of the most popular web hosting types is Shared hosting, which means lots of websites placed on one server and, in such way, connected to the Internet. Shared web hosting are run be a system administrator, who declares the capacity of your bandwidth and disk space. This capacity will be constantly increase, which will grant you more power in the future. Though it doesn’t give you a full control over the hosting and is less secure in comparison with others, it is much more affordable and is perfect for those users who don’t strive for an absolute supervision but need their website simply to work. InMotion Hosting, GreenGeeks and SiteGround are only few of the best examples of the most efficient shared hosting.
A2 Hosting is one of the most popular web hosting companies in the world with web developers due to their strong support for PHP, open source projects, and the WordPress CMS. A2 Hosting offers shared Linux hosting, VPS plans, reseller accounts, cloud hosting, and dedicated servers with a managed approach to platform security including server stack software maintenance. A2 Hosting has data centers located in Michigan and internationally for building geo-location solutions with faster local pageload speeds. A2 Hosting's SwiftServer platform runs on CloudLinux with CloudFlare CDN, Railgun, and HTTP/2 support. Read More
We regularly examine customer bandwidth and disk space utilization data in a series of statistical analyses and use the results to define "normal". Although these tests vary from month to month, one thing remains constant: 99.95% of our customers fall into "normal" range. If your account's bandwidth or disk space utilization causes any concern, you will receive an email asking you to reduce usage. We strive to provide at least 48 hours notice to allow customers to make adjustments before we take any corrective action.
Have room to spare. The digital space can be quite unpredictable, which means you need to prepare for the worst case scenario, but without going overboard. For example, you should have enough leeway for your bandwidth, with layout changes and traffic spikes possibly affecting your website performance. And you definitely don’t want this to happen, with research teams discovering that a single second delay in page response inadvertently causes a 7% decrease in eCommerce conversions. Moreover, this is another reason why uptime is important, as you will surely lose out on potential leads or website visitors from short downtimes. Not only does website downtimes impact your overall traffic and cost you some lost sales, it can also leave a bad impression on your search engine rankings.
The cloud plans are slightly more expensive, but not by much. They provide an even faster experience thanks to the increased shared resources. The Hatchling cloud plan offers one domain at $4.95/month. The Baby Cloud and Business Cloud offer unlimited domains at $7.95/month and $9.95/month, respectively. The Business Cloud plan also provides increased CPU and Memory, lending to the increased cost.
The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the Internet. This is different from measuring the uptime of a system. Uptime refers to the system itself being online. Uptime does not take into account being able to reach it as in the event of a network outage. A hosting provider’s Service Level Agreement (SLA) may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative. Not all providers release uptime statistics. Most hosting providers will guarantee at least 99.9% uptime which will allow for 43m of downtime per month, or 8h 45m of downtime per year.
We got answers when we posed our questions to BlueHost’s customer service reps, but it wasn’t as easy as with some other companies: our questions in the live chat were answered vaguely (“We have servers around the US”), and we had to prompt the representative to answer our questions more thoroughly after they suggested we check the homepage for more information about pricing. Granted, quality may vary between reps, and BlueHost’s were very responsive, just not the most forthcoming with their advice and expertise.
Once you decide you price range, you need to consider how long you'll need web hosting. If it's a short-term project—say, less than a month or two—you can typically receive a refund should you cancel your hosting within 60 days. Some companies offer 30-day money-back guarantees, others offer 90-day money-back guarantees. Once again, it's beneficial to do your homework.