You may be new to web hosting, or simply ready to burst into the scene, and you’re brimming to the top with incredible ideas and moneymaking thoughts. However, do you really know what you’re looking for in a web hosting service supplier? Do you have any real idea what your site is going to need to make it out there in the real world? If not don’t feel a sense of panic: because we’re going to be serving up a big plate of knowledge below.
We took these four companies and took an even deeper look into their services. We interacted with each company's sales team via live chat and email. This gave us a deeper look into their service offering and allowed us to test the company's customer service offering. These four companies withstood each round of our research and stood out as the best companies we reviewed. They all had impeccable customer service, and a web hosting offering that's ideal for small businesses looking for services in the defined use case.
The most basic shared hosting plan starts at $2.75 per month with that price giving you unlimited storage, bandwidth, and email addresses. Things steadily ramp up depending on your needs with cloud hosting of a similar quality starting at $4.95, and a WordPress optimized solution at $5.95 per month. All those prices are dependent on you tying yourself into a three-year plan though, so be aware if you only have short term aims.
The platform features a Turbo Sever option for its top tier packages, providing users with a touted 20x faster speeds to provide your website visitors with a pleasant browsing experience. Regardless of chosen plans, A2 Hosting guarantees a 99% uptime with anytime money-back guarantee. This provider offers free hosting migration. It uses the industry-standard control panel cPanel, with resellers given both the cPanel and WHM.
InMotion was one of our only top picks to not send us an email response to our queries. While we received all of the answers we needed from friendly phone and live chat reps, they didn’t go out of their way to help: If we had a question, they answered. If there was a natural follow-up question, they left it up to us to ask. That’s not a dealbreaker, but if you’re a beginner and attentive customer service is a priority for you, it’s something to keep in mind.
Once you decide you price range, you need to consider how long you'll need web hosting. If it's a short-term project—say, less than a month or two—you can typically receive a refund should you cancel your hosting within 60 days. Some companies offer 30-day money-back guarantees, others offer 90-day money-back guarantees. Once again, it's beneficial to do your homework.