BlueHost has multiple 24/7 customer service platforms, including phone, email, and live chat. Bluehost’s help services are split into three departments — Sales, Tech Support, and Account Management — which are each further broken down into more specialized subdivisions. And if you want to avoid phone trees, you can easily call directly into the relevant divisions: It provides not one, but seven different contact numbers. New customer questions? There’s an extension for that. Questions about a plan? There’s an extension for that, too. And that’s in addition to BlueHost’s live chat and ticketed support system.
The first step in building your online presence is finding a web host, the company that will store your website's files on its servers and deliver them to your readers' and customers' browsers. Web hosting services offer varying amounts of monthly data transfers, storage, email, and other features. Even how you pay (month-to-month payments vs. annual payments) can be radically different, too, so taking the time to plot exactly what your company needs for online success is essential. Many of these companies also offer reseller hosting services, which let you go into business for yourself, offering hosting to your own customers without requiring you to spin up your own servers.