For example, you may certainly contact your host at any time, but when are they available to respond to your questions and concerns? How long will it take for someone to get back to you? Will there be someone to help you if your mission-critical website goes down at 3:00 in the morning? What language(s) do your host providers speak? Support in Malagasy is probably essential if you live and work in Madagascar, but fairly useless if you are in North America.
At FatCow, we understand that it takes more than impressive technology to be a top host; it takes a great team of people. Over the years, the Moo Crew, FatCow's customer support team, has developed a reputation in the industry for going the extra mile for customers. The Moo Crew is available 24x7, 365 days a year and can be reached via phone, email or online chat.
HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a solution for almost everyone at HostGator.
Chances are, you fall on one end of the spectrum or the other. If you don’t need much support and can handle the responsibility on your own, you can probably cut costs by choosing an option that doesn’t offer much support. If you’ll need that done for you, however, look for a reliable support team that can handle everything you’ll need it to. (And prepare to pay for the support.)
Auto-renewal: Many companies will automatically renew your service at the end of your contract term. You may need to provide written notice 30 days in advance to cancel your service at the end of your contract term. This isn't something we directly analyzed in our reviews or best picks, but it's an important practice to be aware of. The renewal process is usually outlined in the terms of service agreement of each company. If you're worried about getting poked with a refreshed contract, make sure you understand the renewal and cancellation process before you sign up. Talking to a sales representative may be your best bet.
No matter what you plan to build, TMDHosting is one of the best web hostings for your personal website. By the way, you sure do need to host your page somewhere to make it appear on the interweb. Instead of searching elsewhere, consider TMDHosting. Not only is it ridiculously cheap, the fully managed hosting rocks the latest technologies for the best performing websites out there. For your information, premium hosting starts at only $2.95 a month.
Though its monthly contracts are a dollar or two pricier than other companies’, InMotion balances that out by not charging any setup fees for its shorter-term plans. The only exception is the Pro Plan, which costs $40 to set up. Among our featured picks, InMotion and GlowHost are the only ones to not charge additional setup fees for one-month trials: if a short-term contract is what you’re after, InMotion is a good company to try.
InMotion provides fast, reliable and affordable web hosting. All plans include fast SSD disk drives, cPanel for easy server management, a free domain, and a 1-click installer for 400+ applications. Unlike most other companies, the InMotion support team is based in the US, which means much higher quality than you may be used to from your current hosting provider.
The only real issue here is that tech support is a little limited, depending on how you like to communicate your issues. Support via ticket or live chat is available 24/7 but if you want to call and speak to someone, the hours are limited to typical business hours within the US. That's not always convenient, but if a helping hand isn't an essential for you, it's fine. 
If you're not sure of the type of hosting your business needs, you might want to start small, with shared Web hosting. You can always graduate to a more robust, feature-rich package of, say, VPS hosting or even dedicated hosting in the future. Unfortunately, some hosts don't offer all hosting types. Consider how much you expect to grow your website, and how soon, before you commit to anything longer than a one-year plan. It's worth spending the time up front to make sure that the host you select with is able to provide the growth you envision for your site, as switching web hosting providers midstream is not a trivial undertaking.
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