HostGator gained points for uptime monitoring and regular backups, along with free cPanel or Plesk. We liked that SSH is available for the more technically inclined site operators and that dedicated IP addresses could be purchased. We did take points off because it's sometimes difficult to tell what the price is once promotional plans run their course. That said, with a generous 45-day money back guarantee, there's a solution for almost everyone at HostGator.

Windows Hosting: Is hosting powered by the Microsoft OS. If you want a server that can handle Windows applications, databases and programming languages like ASP.NET, SilverLight, and MS SQL while still giving you the flexibility to make the most of common web programming languages like PHP, consider the Windows server hosting platform. Expect to pay about 20% more for a Windows-based hosting plan compared to one which is Linux-based.
For example, you may certainly contact your host at any time, but when are they available to respond to your questions and concerns? How long will it take for someone to get back to you? Will there be someone to help you if your mission-critical website goes down at 3:00 in the morning? What language(s) do your host providers speak? Support in Malagasy is probably essential if you live and work in Madagascar, but fairly useless if you are in North America.
WordPress is one of the most popular content management systems (CMS) in the world, and as such, many web hosting providers offer options that cater to this rather large niche. You can certainly host your WordPress site on a standard shared hosting plan, but by choosing a WordPress-specific option, you'll spend less time configuring and managing your WordPress installation.
Sadly, there is a bit of a "gotcha" to the free automatic backup service. If you're paying $3.95 a month (for the first year of hosting, then $9.95 a month), you don't get restores for free. Each restore, no matter how small or large, will cost you $19.95. I'm not sure how I feel about that. On the one hand, the company has to pay salaries to tech support reps who can handle panicking customers. On the other hand, it seems kind of mean-spirited to hit someone when they're down with an added fee. That said, getting your data back – at any price – is priceless.
We wanted to find environments that would be easy for brand-new customers to navigate while providing a range of technical resources to accommodate more experienced users. We checked each site for: a knowledge base with tutorials, a forum for user-to-user discussions, and a company blog or news section. We liked seeing user forums for the peer discussion, though we gave the most points to companies with knowledge bases — a section devoted to providing guides, tutorials, and diagnostics to help clients learn about building and running a website. We prioritized those that were easy to search, with comprehensive topics and in-depth responses.
The first step in building your online presence is finding a web host, the company that will store your website's files on its servers and deliver them to your readers' and customers' browsers. Web hosting services offer varying amounts of monthly data transfers, storage, email, and other features. Even how you pay (month-to-month payments vs. annual payments) can be radically different, too, so taking the time to plot exactly what your company needs for online success is essential. Many of these companies also offer reseller hosting services, which let you go into business for yourself, offering hosting to your own customers without requiring you to spin up your own servers.
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