Everyone has different expectations and requirements for their website, which is why 1&1 offers a number of different affordable web hosting packages. Whether you're looking for a basic starter package for an online blog, or affordable web hosting for a small business, 1&1 is on hand to ensure you have everything tailored to your specific web hosting needs. A popular option for individuals and small businesses is to start with one of our more basic packages, while reserving the option to upgrade if and when your demands change. All of our hosting options come with ample webspace, support for multiple websites, and include a free domain for the first year. Our inexpensive web hosting plans also come with round the clock support, meaning we're there to offer you web hosting assistance whenever you need it.
There are a lot of web hosting companies – we started by analyzing over 40 companies – so it can be difficult to wade through the pages of service details to determine which companies provide the best services. In a space where it can be easy for companies to hide behind terminology and faulty promises, it can be hard to differentiate the service that will keep your business's website humming from the one that could drive customers away because of slow load times.
Tom did a great job on my website. He was willing to work within my budget and had my website finished within days from our start date. Tom was easy to communicate with and if he said he was going to do something, he did it on time, which was certainly a refreshing quality after my past experiences with other website businesses. If you aren't using this guy, you need to!
For example, only organizations can register a “.org” domain name, and only American citizens can register a domain name that ends in “.us.” Failing to meet the guidelines and requirements for each type of domain during the actual registration and payment process will result in the domain name being “released” back into the pool of available domain names; the customer will have to pick a top level domain for which they actually qualify, or cancel their purchase altogether.
The support agents at Bluehost may be knowledgeable, helpful, kind, and available at all hours, but they won’t help you unless you give them the last four characters of your password. This is a bizarre and backward policy that exposes users to would-be hackers and phishers posing as customer service in hopes of stealing their account information. This would have knocked Bluehost out of the running if it didn’t offer an alternative. Fortunately, it does; security-conscious users can opt to set up a special PIN to use in lieu of revealing sensitive data. We fully recommend taking this step if you choose Bluehost as your service provider.
You also want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal. Companies like GoDaddy and Liquid Web boast incredibly knowledgeable and helpful customer support squads—a fact that we confirmed in our in-depth reviews of those web hosting services.